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8th Floor - Sheikh Rashid Tower
Dubai World Trade Center

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Retail Technology & Data Solutions

In the modern dynamic market, retail success will be determined by the ability to utilize technology and data and enhance decision-making and customer experience. RLPC provides retail technology and data solutions that merge retail expertise with innovation, creating smarter, more efficient shopping environments.

With the help of our consultants, who have global experience and integrate such tools as AI, IoT, and retail analytics, we can help to make the work better, more efficient in terms of layouts, and more effective in terms of customer engagement. In either the creation of new assets or the upgrading of the current ones, we assist the developers and operators in adopting small mall solutions that are feasible, scalable, and lucrative.

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Our Services – Expertise in Innovation

1

AI, IoT and Smart Infrastructure for Malls

Our offerings are AI-based retail solutions and IoT systems that can be used to advance the automation of buildings, control over energy, and mall operations and mixed-use assets.

2

Smart Mall Solutions and Digital Transformation

Our digital transformation solutions will incorporate smart mall solutions to collect data, to run operations, and coordinate tenants within real estate portfolios.

3

Omni-Channel Retail Technology Integration

We assist the developers and brands to integrate the omni-channel retail systems between the physical stores and the e-commerce and customer databases to provide a unified brand experience.

4

Retail Analytics and Data-Driven Insights

Through retail analytics, we are able to determine the shopping patterns, trends in tenant performances, and revenue opportunities to make business and leasing decisions.

5

Shopper Journey Tracking and Heat Mapping

We use the data of visitor movement and interaction to optimize layouts and the location of stores through the shopper journey tracking, heat mapping, and customer experience review.

Our Process

Market and Technology Assessment

We begin by taking a critical market analysis and technology audit in order to establish existing gaps in operations, data systems, and infrastructure.

Strategy and Solution Framework

Our team comes up with a digital transformation roadmap, incorporating scalable retail technology solutions in line with the objectives of the asset in its operational context.

Implementation and Integration

We manage the implementation of AI, IoT, and data platforms, which guarantees the seamless communication between retail, leasing, and facility systems.

Data Collection and Insights

Through retail analytics, we acquire information on customer traffic, resident duration, and customer expenditure to ensure the optimal tenant mixing and leasing choices.

Performance Optimization

We constantly track the system performance, find the areas of improvements, and lead the management team with the practical data-driven strategies.

Long-Term Advisory

Our consultants also deliver a continuous support and thus the technology infrastructure will be efficient and capable of adapting to the evolving trends of retailing.

Frequently Asked Questions

We provide analytics systems, footfall tracking, dashboards, data intelligence, sales reporting automation, and digital transformation frameworks.

Data insights reveal customer behavior, tenant performance, demand patterns, and revenue opportunities that support better decisions.

Yes. RLPC integrates advanced analytics, AI-driven insights, and real-time dashboards for accurate retail performance tracking.

Absolutely. We assist with omnichannel integration, online–offline customer journey mapping, and digital touchpoint planning.

Yes. We analyze sales trends, market patterns, and category performance to guide strategic improvements.

We do, of course, match smart infrastructure to the principles of sustainability and ESG, making sure that they are efficient and meet the current environmental requirements.

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Contact Us

Ankit Khatkar

B.COM (Hons) - School of Open Learning, University of Delhi, Delhi (2023)

UI/UX Advanced Certification - Dice Academy, Delhi (2023)

Digital Marketing Professional Course - Digiperform, Delhi (2019)

  • Ankit Khatkar is a results-driven Research Analyst and Growth Marketing professional with over five years of experience in UI/UX, digital strategy, and web design. He excels in conducting in-depth market research, analysing trends, and using data-driven insights to optimise business growth and user engagement.
  • He holds a B.COM (Hons) from the University of Delhi (2023), along with an Advanced UI/UX Certification from Dice Academy and a Digital Marketing Professional Certification from Digiperform. His expertise lies in blending design thinking with strategic marketing to drive impactful digital experiences.
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David-James Nguyen

Certificate of Real Estate Registration - McGrath Academy, Australia (2003)

Master’s Degree in Law - University of Technology Sydney, Australia (2007)

Bachelor’s Degree in Business - University of Technology Sydney, Australia (2004)

  • David-James Nguyen is the Founder of DJN Consulting, specialising in food ordering and shopping apps for shopping centres, airports, and universities. With a passion for helping restaurants expand, he focuses on optimising asset value and enhancing customer experiences through strategic partnerships and digital innovation.
  • He holds a Master’s in Law (2007) and a Bachelor’s in Business (2004) from the University of Technology Sydney, along with a Certificate of Real Estate Registration from McGrath Academy (2003). His expertise is reflected in notable projects like Chadstone Shopping Centre, Westfield Victoria Portfolio, and Nomnie Food Ordering Apps, shaping the future of retail and dining experiences.
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Overview

  • Ankit Khatkar is a results-driven Research Analyst and Growth Marketing professional with over five years of experience in UI/UX, digital strategy, and web design. He excels in conducting in-depth market research, analysing trends, and using data-driven insights to optimise business growth and user engagement.
  • He holds a B.COM (Hons) from the University of Delhi (2023), along with an Advanced UI/UX Certification from Dice Academy and a Digital Marketing Professional Certification from Digiperform. His expertise lies in blending design thinking with strategic marketing to drive impactful digital experiences.

Certifications

B.COM (Hons) - School of Open Learning, University of Delhi, Delhi (2023)

UI/UX Advanced Certification - Dice Academy, Delhi (2023)

Digital Marketing Professional Course - Digiperform, Delhi (2019)

Connect on LinkedIn

Overview

  • David-James Nguyen is the Founder of DJN Consulting, specialising in food ordering and shopping apps for shopping centres, airports, and universities. With a passion for helping restaurants expand, he focuses on optimising asset value and enhancing customer experiences through strategic partnerships and digital innovation.
  • He holds a Master’s in Law (2007) and a Bachelor’s in Business (2004) from the University of Technology Sydney, along with a Certificate of Real Estate Registration from McGrath Academy (2003). His expertise is reflected in notable projects like Chadstone Shopping Centre, Westfield Victoria Portfolio, and Nomnie Food Ordering Apps, shaping the future of retail and dining experiences.

Certifications

Certificate of Real Estate Registration - McGrath Academy, Australia (2003)

Master’s Degree in Law - University of Technology Sydney, Australia (2007)

Bachelor’s Degree in Business - University of Technology Sydney, Australia (2004)

Connect on LinkedIn

Overview

  • Uzma Azami is a marketing professional with 14+ years of experience in branding, digital marketing, events, and strategic communication. She has a strong track record of driving business growth, enhancing brand presence, and executing high-impact campaigns across industries. Her expertise lies in data-driven strategies that boost customer engagement and market positioning.
  • She holds an M.Sc. in Global Entrepreneurship from Purdue University Daniels School of Business (2014) and a B.A. in Mass Communications Advertising from the American University of Sharjah (2010). With her industry experience and strategic mindset, Uzma develops innovative marketing solutions that align with business goals and strengthen brand connections.

Certifications

Master of Science in Global Entrepreneurship - Purdue University Daniels School of Business, Indiana (2014)

Bachelor of Arts in Mass Communications Advertising - American University of Sharjah, UAE (2010)

Connect on LinkedIn

Overview

  • Rashiq Ali is a seasoned architect with over 20 years of experience across five countries, specializing in human-centered design, parametric architecture, and urban planning. His work blends innovation, functionality, and sustainability to create impactful, future-ready spaces that enhance both urban landscapes and user experiences.
  • His portfolio includes iconic projects like Wangjing Soho in Beijing, Dubai Opera House, and The Circle at Zurich Airport, along with large-scale developments such as Doha Festival City and Business Bay Masterplan. Holding a Master of Architecture from the Architectural Association in London, Rashiq continues to shape modern architecture with visionary design solutions.

Certifications

Master of Architecture (M.Arch) - Architectural Association, London (2008)

Iconic Projects - Designed landmark developments like Wangjing Soho (Beijing), Dubai Opera House, and The Circle (Zurich Airport)

Connect on LinkedIn

Rashiq Muhamad Ali

Master of Architecture (M.Arch) - Architectural Association, London (2008)

Iconic Projects – Designed landmark developments like Wangjing Soho (Beijing), Dubai Opera House, and The Circle (Zurich Airport).

  • Rashiq Ali is a seasoned architect with over 20 years of experience across five countries, specializing in human-centered design, parametric architecture, and urban planning. His work blends innovation, functionality, and sustainability to create impactful, future-ready spaces that enhance both urban landscapes and user experiences.
  • His portfolio includes iconic projects like Wangjing Soho in Beijing, Dubai Opera House, and The Circle at Zurich Airport, along with large-scale developments such as Doha Festival City and Business Bay Masterplan. Holding a Master of Architecture from the Architectural Association in London, Rashiq continues to shape modern architecture with visionary design solutions.
Connect on LinkedIn

Overview

  • Rashed Lootah has a strong retail management and operations background and has been instrumental in driving the success of multiple retail ventures across the region, including Nakheel and the Ministry of Presidential Affairs.
  • His expertise lies in streamlining operations in all related aspects such as Fit-out, FM, enhancing customer experiences, engaging the Service Level Agreements, and improving overall business performance.
  • He excels in navigating the complexities of government relations, offering invaluable support in regulatory compliance and strategic investment opportunities. His unique ability to bridge the gap between retail operations and government initiatives has made him a key figure in fostering sustainable growth and securing long-term partnerships in the retail sector.

Certifications

UAE National identity Ambassador - Watani Al Emarat 2023

Level III Certification - Gregory Vogt School for Retail Professionals, UAE 2023

Action Centered Leadership (24 CPD Points) - Informa Academy, UAE 2023

Connect on LinkedIn

Overview

  • Hitesh Mirani is seasoned in global retail consulting, specializing in projects that span a wide range of formats Master-planned Developments, Regional Malls, Lifestyle Destinations, Community Centres, Office Retail, Hotel Retail, Promenade Retail & Casino Retail.
  • He has visited & analyzed over 350 shopping centers worldwide, gaining market intelligence & global best practices.
  • Whether it's developing large-scale retail destinations or optimizing smaller niche projects, his strategic vision and adaptability ensure that each venture thrives in its unique market context.

Certifications

Certified Retail Real Estate Professional (CRRP) - International Council of Shopping Centers, USA 2019

Level III Instructor - Gregory Vogt School for Retail Professionals, UAE 2023

Jury Member - Middle East Council of Shopping Center Award, UAE 2024

Connect on LinkedIn

Rashed Lootah

UAE National identity Ambassador - Watani Al Emarat 2023

Level III Certification - Gregory Vogt School for Retail Professionals, UAE 2023

Action Centered Leadership (24 CPD Points) - Informa Academy, UAE 2023

  • Rashed Lootah has a strong retail management and operations background and has been instrumental in driving the success of multiple retail ventures across the region, including Nakheel and the Ministry of Presidential Affairs.
  • His expertise lies in streamlining operations in all related aspects such as Fit-out, FM, enhancing customer experiences, engaging the Service Level Agreements, and improving overall business performance.
  • He excels in navigating the complexities of government relations, offering invaluable support in regulatory compliance and strategic investment opportunities. His unique ability to bridge the gap between retail operations and government initiatives has made him a key figure in fostering sustainable growth and securing long-term partnerships in the retail sector.
Connect on LinkedIn